Legal

Privacy Policy

Last updated: May 2026

This policy explains how personal information submitted through this website is collected, used and protected, in accordance with Quebec's Act respecting the protection of personal information in the private sector (as modernized by Law 25).

1. Who is responsible for your information

13857336 Canada Inc. (operating as Prime Policy) is responsible for the personal information collected through this site. The person in charge of the protection of personal information (privacy officer) is:

2. What we collect

When you submit the contact form, we collect the information you provide:

We ask that you not include sensitive information (such as medical or financial account details) in the form's message field. That information is gathered later, securely, only if you proceed with an application.

3. Why we collect it

Your information is used only to:

4. Your consent

By submitting the form and checking the consent box, you consent to the collection and use of your information for the purposes above. You may withdraw your consent at any time by contacting the privacy officer; this will not affect processing already carried out.

5. Sharing with third parties

We do not sell your personal information. It may be shared only as needed to provide the service you requested — for example, with an insurer when you choose to apply for a policy, or with service providers (such as our email or hosting provider) bound by confidentiality. Where the law requires it, information may also be disclosed to a regulatory or legal authority.

6. Retention

We keep your information only as long as necessary for the purposes above and to satisfy our professional and legal obligations, after which it is securely destroyed or anonymized.

7. How we protect it

We use reasonable physical, technological and organizational measures to protect your information against loss and unauthorized access, use or disclosure.

8. Your rights

Under Quebec law, you may ask to access the personal information we hold about you, ask to correct it, and withdraw your consent. To exercise these rights, contact the privacy officer named in section 1.

If you are not satisfied with how a request was handled, you may contact the Commission d'accès à l'information du Québec, the provincial authority responsible for personal information.

9. Cookies & website analytics

This website does not use tracking or advertising cookies, and does not profile visitors. If analytics or advertising tools are added in the future, this section will be updated to describe them.

10. Changes to this policy

We may update this policy from time to time. The current version is always the one posted on this page, with its date shown above.

11. Contact

Questions about this policy or your information can be sent to quotes@primepolicy.ca or 514 312-6400.